Frequently Asked Questions

How can I make a purchase?

It's simple. To place an order you can:
Order online
Phone us on 01424 870398
Or you can send details of your order with a cheque to The Little Things, Woodman's Cottage, Balcombe Green, Sedlescombe East Sussex TN33 0QL
When placing an order you just need to quote the name of each party bag or party bag filler plus the quantity required, your method of payment and your contact details. There is no minimum order. For payment details, please see below.

How can I pay?

We accept most credit and debit cards: Visa, Switch/Maestro UK, Discover, Paypal Express checkout, Solo and Mastercard. We are also happy to accept a cheque which you can post to the above address. Unfortunately, we have to wait until the cheque clears the banking system before we can mail out your party bags.

When are you available to take orders or queries?

We are available to answer your questions or take orders six days a week, from 9am until 5pm. Should we be unable to answer the phone, please leave your details on the answerphone and we will return your call as soon as possible.

What about delivery?

A charge of £3.95 is added to all orders to cover postage to all addresses on mainland England, Scotland and Wales. Please allow 3-5 working days for delivery although the majority of orders are sent out the next day. Orders are sent by Royal Mail First Class. Larger orders are sent by courier, tracking information is available. If a more urgent delivery is required or you require delivery outside of this area then please contact us for a quote.

How will my bags arrive?

The bags are sent out in kit form as they are less likely to be damaged in the post. Each bag arrives flat with a tag attached and a safety note enclosed. All gifts are carefully wrapped in bubble wrap and the tissue is folded ready to wrap the gifts for that special look. All you then have to do is add the cake!

What does it say on the gift tag?

Each tag says: ‘Thank you' and is printed with The Little Things logo.

Can I have a personalised gift tag?

That is no trouble, for a cost of 30p per tag, we can do that too. Please contact us with your requirements. Each tag will then read ‘Thank you from (name)'.

Where different designs of a gift are available, can I select which design I would like?

We are sorry but we receive a random selection of each design from our suppliers and so are unable to meet specific requirements from our customers. However, if a gift is available in six different designs and you order six party bags containing that gift then you should receive all six different designs.

My question still hasn't been answered, what can I do?

Please contact us. We would be very happy to answer any query (no matter how small) and will do our best to make sure you have the perfect party bags for your little guests.